How Does Parking at ParkValet Work?
Parking with Park Valet Brisbane International Airport is one of ease and convenience – simply drive to Level 1 of the International Terminal Car Park and let the Park Valet team do the rest.
Upon Arrival
When you arrive at ParkValet, you can check in with the car park staff using your booking confirmation number sent via email.
After that, grab your luggage and hand over your keys, the valet team will do the rest.
It is recommended to get to the International Parking Brisbane Airport at least 5 - 10 minutes before you would like to arrive at the terminal doors.
Upon Return
When you arrive back at Brisbane Airport, you can walk back to Park Valet Brisbane Airport car park and let the car park staff know that you have returned. They will either direct you to your car park’s bay or bring your car to you, so you can be on your way in no time.
Should your travel plans change at any time, please call the office at the International Terminal: 07 3406 3338
Booking & Refund Procedure
Bookings
To book online, customers must do so at least 1 hour before their arrival. Otherwise, they can book their spot upon arrival at the valet check-in desk.
Refunds & Cancellations
If you booked a flexible parking option, you can cancel up to 24 hours before your entry time for a refund (minus any cancellation fees). Refunds go back to the original credit card. Here's how to cancel:
- Visit "Manage My Bookings" on Brisbane Airport's website
- Enter your email and booking reference
- Click "Find Booking"
- Press "Cancel"
Your refund will be processed within 5-7 business days. Cancellations within 24 hours of arrival are non-refundable.
If you encounter any issues, please contact Brisbane's Airport Parking team.
How do I get to ParkValet Brisbane Airport?
Brisbane Airport Park Valet is located at the International Terminal, International Multi-Level Brisbane, Brisbane QLD 4007, Australia.
Below are some instructions to help you find the car park from central Brisbane:
- Head northeast on George St toward Ann St
- Turn right onto Ann St
- Follow Ann St and use the left 2 lanes to take the ramp to the M3
- Merge onto M3 and continue on the Inner City Bypass (ICB)
- Use the left lane to take the exit toward Kingsford Smith Drive
- Continue straight on Kingsford Smith Dr
- Keep left to stay on Kingsford Smith Dr and take the ramp to M7/Airport Link
- Use the left lane to take the Airport Dr exit
- Continue on Airport Dr and follow the signs to the Park Valet drop-off area at the International Terminal