Brisbane Airport ParkValet Reviews
While there are no official Google Reviews for Park Valet at Brisbane Airport, customers have shared their experiences on various online review forums.
Some users have expressed dismay over their cars being parked off-site and exposed to the weather, leaving the vehicles dirty upon return.
Others have mentioned long wait times to retrieve their vehicles, lack of assistance with luggage, and insufficient signage directing drivers to the valet service.
Additionally, some reported issues like car lights and batteries being drained upon return.
As an alternative, some users recommend the Premium parking bays, a self-park service closer to the terminals.
Security Measures at Park Valet Brisbane International Airport
Open 24/7, the car park ensures your vehicle is always under CCTV surveillance, no matter where it is parked.
Booking & Refund Procedure
Bookings
To book online, customers must do so at least 1 hour before their arrival. Otherwise, they can book their spot upon arrival at the valet check-in desk.
Refunds & Cancellations
If you booked a flexible parking option, you can cancel up to 24 hours before your entry time for a refund (minus any cancellation fees). Refunds go back to the original credit card. Here's how to cancel:
- Visit "Manage My Bookings" on Brisbane Airport's website
- Enter your email and booking reference
- Click "Find Booking"
- Press "Cancel"
Your refund will be processed within 5-7 business days. Cancellations within 24 hours of arrival are non-refundable.
If you encounter any issues, please contact Brisbane's Airport Parking team.