Flying from Brisbane Airport soon or planning to pick up or drop off loved ones? We have accumulated all the necessary information on both international and Brisbane domestic airport arrivals & departures, as well as commonly asked questions about transit, to make your or your loved one’s travel plans go as seamlessly as possible.
To clear customs at Brisbane Airport, prepare to wait around 40 minutes at customs. If you are transferring from an international flight to a domestic one, you will need to add approximately 10–12 minutes to your wait time as you will need to take a complimentary shuttle bus between terminals.
Please note that passengers can use Smart Gate processing to go through customs are a considerably quicker rate. However, not all passengers are eligible. To be eligible for Smart Gate processing, passengers must hold an e-passport from an eligible country; be 16 years or older; and have completed an ‘incoming’ passenger card given out on the flight.
Due to Brisbane Airport renovations taking place in 2023, queues at Brisbane Airport are longer than usual. We recommend checking in online, or using a self-check-in kiosk if you have an e-passport when you can to avoid checking in at airline desks, thus saving time when considering your Brisbane Airport arrival & departure itinerary.
To get to Brisbane City, travellers can consult our Brisbane Airport guide, or take the following modes of transportation:
Ride-share: $38.00-$43.00 (using Ola)
A Taxi: $44.00-$55.00
Airtrain (the quickest & cheapest route): A one-way ticket costs $16.50 when purchased online, and kids under 14 ride for free when accompanied by an adult. The airtrain departs from both the domestic & international terminals are runs to popular stations like Central Station, Roma Street, South Brisbane, and South Bank stations.
To transit Australia, and Brisbane Airport, in particular, passengers must meet particular criteria to transit Brisbane Airport without a visa. This criterion includes:
You are from an eligible country (see the Australian government home affairs website to view eligible countries); and will arrive in Australia via aircraft; and have a ticket to leave Australia for forward travel to another country within 8 hours of arriving; and have a valid document to enter said other country; and will not need to clear immigration or access baggage claim before onboarding your next flight. If you do need to clear immigration for any reason, you will be required to have a visa.
Flyparks, in accordance with Brisbane Airport’s official website's tips, recommends being at the airport 3 hours before an international flight. If you are looking for car parking at Brisbane Airport whilst travelling, we recommend arriving at the car park 30 minutes before you need to be at the check-in desks, particularly for those parking at a car park with a shuttle service to take you to and from the airport. If you plan to park with an on-site, official Brisbane Airport car park, you will need less than 10 minutes to get from the car park to the check-in desks if the car park is within walking distance.